Privacy Policy

1. Introduction

This Privacy Policy explains how Pixi, a Discord bot operated by Vishu ("we", "us"), collects, uses and protects information when you use the bot in a Discord server or visit our website. It should be read together with our Terms of Service and the Discord Privacy Policy.

2. Data we collect

Pixi only processes data that is needed to run the features a server has enabled. Depending on which features are used, this may include:

Server information: server ID, name, channel and role IDs, and the settings configured for them.
User information: Discord user IDs, usernames, and server member IDs, along with roles and join or leave events.
Message data: message IDs and, where a feature needs it, message content, for example for automod, AI chat, starboard, tickets and logs.
Activity data: message counts, voice activity, XP and levels, invite usage, and giveaway entries.
Moderation records: warnings, mutes, bans, kicks, and mod log entries.
Ticket data: ticket details, claims, and transcripts of ticket conversations.
Reminders, tags, AFK status, and other user-created content that you save with a command.
Technical data: error logs and basic command usage, needed to keep the bot running and fix problems.
Website data: if you visit our website, your browser may send standard data such as IP address, browser type and pages viewed, as well as requests to Google Fonts. See our Cookie Policy.

We do not ask for passwords, payment card details, or government ID numbers.

3. How we use data

We use this data to:

Provide, operate and maintain Pixi's features in your server
Carry out automod, antinuke, moderation, and welcome or autorole actions
Track XP, levels, invites, voice and message statistics, and leaderboards
Run giveaways, tickets, reaction roles, starboard, reminders, and applications
Detect abuse, prevent spam and raids, and enforce our Terms
Diagnose errors, improve reliability, and respond to support requests

We do not sell personal data, and we do not use it for advertising.

4. AI features and data sharing

Some Pixi features, such as AI chat, send message content to third-party AI providers so they can generate a reply. At the moment these providers include Groq and OpenRouter. Only the content needed for the request is sent. Those providers process the data under their own terms and privacy policies. Server administrators decide whether AI features are enabled in their server. Confirm the final list of AI providers before publishing.

We do not sell or rent your data. We share it only in these cases:

Service providers that host the bot, store its database, or run its infrastructure, under confidentiality obligations
AI providers, as described in section 4, when an AI feature is used
Discord, because Pixi works through Discord's platform
Legal reasons, when we are required to do so by law or to protect the safety of users or the Service

6. Data retention

We keep data only as long as it is needed for the purpose it was collected for. Server settings and activity data are kept while Pixi remains in the server. When Pixi is removed from a server, related data may be deleted within a reasonable period. Backups, logs, and some records may be kept for a short time after deletion before they are removed. Set the exact retention periods (for example, 30 days after removal) before publishing.

7. Security

We take reasonable steps to protect data, including limiting access to the database and keeping bot tokens and API keys private. No system is completely secure, so we cannot guarantee absolute security. If we become aware of a breach that affects your data, we will take action to address it.

8. Your choices and rights

Depending on where you live, you may have rights over your personal data, such as the right to access, correct, or delete it. You can also:

Remove Pixi from your server at any time, which stops new data from being collected there
Ask server admins to change or disable specific features, such as logs or leveling
Contact us to request access to or deletion of your data

To make a request, email vishwajeetkumar0047@gmail.com. Include your Discord user ID and, if relevant, the server ID. We will respond within a reasonable time and may need to verify your identity first.

9. Children

Pixi is not directed at children under the minimum age required by Discord. We do not knowingly collect personal data from children who are below that age. If you believe we have such data, please contact us so we can delete it.

10. International transfers

Our service providers and AI providers may be located in countries other than where you live. When data is transferred, we rely on the safeguards offered by those providers and on the terms that apply to them.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when the latest version took effect. For important changes, we will try to give clear notice on this website or in our support server.

12. Contact

For privacy questions or requests, contact us at vishwajeetkumar0047@gmail.com or join our support server at https://discord.gg/rNHdJeGbAK.

This policy is a general template and is not legal advice. Check that it matches how Pixi actually works, including retention periods and providers, and get legal advice if you operate in a region with strict privacy laws.